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Health Ministry Urges Prospective Travellers To Access Test Certificates On Online

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Dr Samateh
Minister Of Health


The Ministry of Health has urged prospective travellers to access their Covid-19 test certificates on its portal effective Wednesday.

“Following the launch of an online portal that enables travellers leaving The Gambia [to] access their certified test results, the Ministry of Health hereby informs the public that, effective 1st September 2021, no certificate will be printed or issued at the National Public Health Laboratory. Travellers CAN ONLY access their certificates via the online portal available at https://results.moh.gm. No individual will be allowed to physically come to the complex for certificate collection,” the Ministry said in a statement on Monday.

The statement reminds the intending travellers to pay the prescribed test fee at the designated local bank, before going for sample collection.

“Every traveller MUST present proof of payment (receipt) at [the] sample collection site, before his or her required bio/personal data for the electronic transmission is recorded. The traveller will be required to enter both COVID-19 ID and phone number used during registration and sample collection in order to download their test certificate. In this regard all travellers are requested to provide a valid phone number during the registration process as it will be required to retrieve a valid test certificate. The results will be available from 24 to 48 hours after sample collection and only available to travellers who had returned a Negative test result. All printed/downloaded certificates will be subjected to verification at the Airport by airline officials and health authorities,” the statement added.

The Ministry of Health also urged the public to strictly comply with this new protocol, and assured them that the platform is secure, reliable and safe and has been developed using international standards of cyber security and data protection protocols; while encouraging travellers to utilize the facility.

 

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