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GRA Launches Taxpayer Charter

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Participants at the launch of the Taxpayer Charter

By Buba Gagigo

The Gambia Revenue Authority has on Wednesday launched the Taxpayer Charter at the Sir Dawda Kairaba Jawara Conference Center in Bijilo.

The Minister of Finance and Economic Affairs Mambury Njie who launched the charter said the charter defines the rights and obligations of taxpayers as per the GRA Act 2004 (2010 as Amended), Income and VAT Act (2012), Customs and Excise Act (2010) and other revenue laws administered by the Authority.

“The Charter also specifies the Authority’s commitment to providing services to the taxpayers and brings in transparency within the tax services. It promotes tax compliance and by default, more revenue for the government to use in the implementation of its development programmes. This achievement by GRA assumes greater meaning when one reflects on the fact that The Gambia is a tax-based economy. A significant component of our development is funded by tax revenue, and therefore enlightening,” he said.

The Commissioner General of The Gambia Revenue Authority (GPA) Yankuba Darboe said the launching of this Taxpayer Charter would make GRA services more transparent and accountable to the public; whilst at the same time outline the roles and responsibilities of the taxpayers. 

“The Charter outlining three important benefits for taxpayers; firstly, this Charter explains the rights and obligations of taxpayers as provided in the revenue laws with a view to promote the cordial relationship between GRA and its Taxpayers.

“Secondly, the Charter further stipulates the fundamental service standards that will be implemented to achieve quality service delivery through adopting tax administration best practices, which allows the partnership with taxpayers or stakeholders to grow and thereby improve tax administration.

“Thirdly, it is also expected to build a customer service culture that strengthens partnership between GRA, taxpayers and other stakeholders for the benefits of either parties,” he said.

The Taxpayers’ Charter (the Charter) outlines rights and obligations, and explains what you can expect in administering tax and superannuation systems.

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